Begin Here.

How We Protect You and Our StaffFully-vaccinated-people-graphic.png

To ensure physical distancing, we encourage patrons to use self-checkout machines at each location. Library staff are available for library card questions, card renewals, payments, and assistance with hold requests.

We do our best to clean frequently-touched surfaces throughout the day. However, no public space is completely risk-free. We encourage patrons to:

  • Always wear your face covering while inside the library. Your mask must cover both your mouth AND nose.
  • Use hand sanitizer wipes at library entrances. 
  • Wipe computer surfaces after use.
  • Use convenient online payment options available through the PrairieCat catalog. Login to your patron record at "My Account."
  • Self-screen. Do not enter the library if you feel ill, have returned from a known COVID-19 hotspot, or have had a secondary exposure. if you are COViD positive, please stay safe at home. We can extend checkouts or offer contact-free dropoff. Please contact us for special accommodations.

Chairs have been removed as extended visits are not allowed at this time. Computers or WiFi tables may be used for a maximum of one hour. No other form of inside gathering is available during this phase.

Please, Mask Up Quad Cities! All the way up, all the time! Even if you're vaccinated, others may not be.

Curbside Pick-Up

Monday-Saturday, During Building Hours
Call 309-732-7323 to book a Downtown pick-up, or 309-732-7338 for Southwest

  1. Downtown Library - drive up in alley along south side

  2. Southwest Library circle drive

  3. Mobile Library (drive-up, staff will run to car. No on-board access currently.)

  • Pick up by Appointment only.

Call us when you receive your notice.

 
  • We will check your items out to you when we make the appointment, and take a description of your car
 
  • To pick up,  pull into the marked Curbside spot, call the number on the sign and open your trunk. Show us your library card thorugh the window. Staff will place your items in the trunk/backseat, and close the lid/door.
  • Donations of any kind will not be accepted at either curbside or in book drops

  • Staff cannot take payments for fines/library fee charges at curbside

Please be patient and courteous with our staff. We have staff scheduled to work our Curbside doors at specific times, which is why we need appointments.

To request Curbside items, place an online hold, or staff can help you:

  • Call 309-732-7341, or email RiLibRef@rigov.org, or Live Chat via Ask a Librarian

  • Reference staff available 9 am to 6:00 pm, Monday, Friday, and from 9:00 am to 12:00 pm on Saturdays.

  • Need some help? Fill out our From the Stacks Personal Shopper Form, and library staff will pick up to five items for you. Please allow sufficient time for us to research, pull, and notify you about your hold.
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Inside browsing and borrowing:

  • Downtown and Southwest Library locations: Grab and go service (short visits)
  • Mobile Library service provided via Curbside at this time.  ROCKfi and public Wifi hotspot access available.
  • Homebound Delivery Resources are also available
 
  • Residents without cards may also apply for a card either inside the library or via online. A digital only card is available for those who plan to only use digital services. See Get a Card for details.
  • Pay fines online with your PrairieCat account

  • Renew by phone by calling 1-888-542-7259 (you will need your card and materials when you call)

COVID-19 or Vaccination Facts/Help

Schedule vaccination appointments at Camden Center: Website or Facebook page
Vaccination Fact Sheet

Current Hours & COVID Mitigations

Downtown

401 19th Street, Rock Island
(309) 732-7323
Dial-A-Story: 309-732-7002


Library open for quick browsing, borrowing:
Monday-Friday: 9 am to 6 pm
Saturday: 9am to Noon


Curbside Pick-up: Monday-Saturday
During building hours by appointment

Masks required at all times inside building
Computer use, Inside WiFi by appointment only
No other seating available


 
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Southwest

9010 Ridgewood Road, Rock Island
(309) 732-7338
Dial-A-Story: 309-732-7002


Library open for quick browsing, borrowing:
Monday-Friday: 9 am to 6 pm
Saturday: 9am to Noon


Curbside Pick-up: Monday-Saturday
During building hours by appointment

Masks required at all times inside building
Computer use, Inside WiFi by appointment only
No other seating available